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Warranty

Starley Bikes & Components

All Starley Frames and Forks are warranted to be free from manufacturing defects in material and/or workmanship for five (5) years from the date purchased.  Components including wheel sets are warranted to be free from manufacturing defects in material and/or workmanship for two (2) years from the date of the original purchase.  The warranty coverage on all name brand bicycle components (excluding tyres tubes and cables) will be covered by the warranty stated by their original manufacturers.  The Warranty applies only to the original owner and does not transfer to subsequent owners.

This Warranty Does NOT Cover

Any damage, failure or loss caused by abuse neglect, improper repair, improper maintenance, cosmetics to paint and/or finish, alteration, modification, failure to follow instructions or warnings, an accident or other abnormal, excessive, or improper use, or in any other manner for which the bicycle was not intended.  Cost of shipment to and from the authorised agent are specifically excluded and are not covered by this Warranty.

Assembly and adjustment of the frame-set and components must be done by an authorised Starley mechanic or other outlets specifically authorised by Starley.  Frame-sets and/or bicycles not assembled or adjusted by an authorised Starley mechanic are not covered and excluded from this Warranty.

Useful Product Life Cycle

Every Starley Frame-set has a useful lifecycle.  This useful lifecycle is not the same as the Warranty period.  This Warranty is not meant to suggest or imply that the frame cannot be broken or will last forever.  The length of the useful lifecycle will depend on the type of frame, the riding conditions and the care that the bicycle received.  Competition, jumping, downhill racing, trick riding, trail riding, riding in severe conditions or climates or any non standard use can severely shorten the lifecycle of a Starley Frame-set.  Any one of these or a combination may result in the failure of a frame-set and is not covered by the Warranty.

All Starley Frame-sets should be periodically checked by an authorised Starley mechanic for indications of potential failures including cracks, corrosion, dents, deformation and any other indication of potential problems, inappropriate use or abuse.  These are important safety checks and important to help prevent accidents, bodily injury to the rider and shortened useful product lifecycle of a Starley Frame-set.

Limitations

There are no warranties that extend beyond the description on the face of this Limited Warranty, and any other warranties, express or implied including, but not limited to, any warranties or merchantability and/or fitness for a particular purpose, are expressly excluded by the terms of this Limited Warranty.  Starley Bikes Ltd shall in no event be liable for incidental of consequential losses, damages or expense in connection with its bicycle products.  Starley's liability hereunder expressly limited to the replacements of goods not complying with this Warranty or, at Starley's Bikes election, to the replacement of an amount equal to the purchase price of the product in question.  Some authorities do not permit the exclusion or limitation of implied warranties or consequential damages, so the preceding limitations and exclusions may not apply to you.

Procedures

For any Warranty claim to be considered, the bicycle must be brought into an authorised Starley agent in assembled condition accompanied by the original, dated sales receipt for the frame-set.  Please make sure you keep this receipt in a safe place.

Warranty service will be performed by a Starley authorised mechanic.  Proof of purchase must be provided.  Transport to and from the Starley authorised agent is the responsibility of the purchaser.

Starley will have the option to either repair or replace the defective product.  In the event that Starley elects to replace a defective product, a new product of equal or greater value will be provided.  The new product may not be the exact model purchased.

If you elect to repair a defective product yourself or use the service of someone other than a Starley authorised agent, of if you use a replacement part not supplied by Starely, Starley will not be liable for any damage, failure of loss caused by the use of such unauthorised service or parts.

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